EXCHANGE & RETURNS
✔ 7-Day Easy ‘No Questions’ Returns & Exchanges
✔ Size & Style Exchanges Allowed
✔ Self-Ship Free | Pickup by Zori*
✔ Refund OR Credit Note
✔ Credit Notes = Lifetime Validity
How It Works (3 Simple Steps)
🔁 Initiate within 7 days
From the delivery date, request a return or exchange within 7 days.
📦 Send it back
• Self-ship & share tracking ID (Tracking details need to be shared within the return window)
• Or *request pickup @ ₹290
✅ Quality Check → Refund / Exchange / Credit Note
Processed after product passes quality check.
Exchanges
📏 Size exchanges allowed (subject to stock)
👡 Style exchanges allowed (subject to stock)
💳 Multiple exchanges allowed within 7 days window of the most recent delivery
Price difference applies if you select a higher-value product.
Refund
After product is received & return is approved, your refund is processed based on your original payment method.
For Prepaid Orders : Refund to original payment source
For COD Orders : Bank transfer (Banking details to be shared via email/any communication channel or on the portal)
⭐ Credit Note (Recommended)
- Get full value of product value
- Lifetime validity
- Can be used across multiple purchases
- Can be clubbed with any offer
- Non-redeemable for cash
# Shipping, COD & return charges are non-refundable. Pickup charges cover reverse logistics and handling costs
Important Conditions
- Product must be unused & unworn
- Original packaging & tags required
- Quality check is mandatory
Quality check decisions are final and based on internal inspection standards.
Not Eligible for Return
- Customised products
- Clearance / Sale items
- Stockings or any other bodywear
- Any other article where the same is mentioned on the product page
Fair Usage
Excessive or suspicious return activity may lead to request rejection to ensure fairness for all customers.
💬 Need Help?
Contact our support team with your order ID — we’re happy to assist.
Email us at support@zoriworld.com
INTERNATIONAL EXCHANGES AND RETURNS
Unfortunately, we currently do not offer any exchanges or returns for international orders. Please check our size guide and product description thoroughly before placing an order. If you have any queries related to any product please contact us at support@zoriworld.com before making a purchase.
