PRIVACY POLICY

PRIVACY POLICY

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy prevailing during your use; if you do not agree with the same then please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

This privacy policy is governed by the Terms and Conditions of the Zori World enterprise, therefore, it is the User’s responsibility to go through that along with this Privacy Policy.

What all information do we collect?

In order for a satisfactory consumer experience and for all transactions to properly take place, Zori World collects the user’s name, shipping address, email address and the IP address of the user’s computer. Our payment gateway has been provided by Razorpay, which is an PCI-DSS compliant which means that the customers’ sensitive payment information like their CVV, pin or password will never be saved.

What do we do with your information?

  • Email marketing: With your permission, we may send you emails about our store, new products and other updates. No email marketing will take place if you unsubscribe from our virtual newsletters.
  • Bringing improvement and grievance redressal: There are times when you may voluntarily provide information to our forum. This occurs when you provide us with your feedback or inform us of any queries or grievances through e-mails, social media platforms, letters or telephone calls or when you voluntarily agree to take up any survey being conducted by us. We use this information to respond to your query and to keep track of customer feedback.
  • Business Transfers: Company may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Should such a sale or transfer occur, we will ensure that the personal information you have provided us with through the Website is stored and used by the transferee in a manner that is consistent with this Privacy Policy.
  • Navigation information: Even if one does not make a purchase on our site, we have the ability to track the usage of our web site, including the server from which the site was visited. This information is not used to track information about individuals, but is used on an aggregate level to customize our site, improve the on-line experience and plan advertising and promotions.
  • Internet Database: Zori World has created an Internet database to allow consumers to store their shipping and billing information, track the status of their order, list previous orders and retain email preferences. Registration is entirely voluntary and you can correct or delete the information at any time. This information is accessed through the "My Account" section of the site.

Do we share the collected information with anyone?

We may share the personal information, provided by you to us, with other corporate entities, joint ventures, business affiliates, agents and third parties for us to provide you access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing, advertising activities and transactions with the customers, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We will take reasonable efforts to ensure that the third parties and agents employed by us for the purposes of the Website maintain confidentiality with respect to the personal information provided by the users. We do not share any personal information with any third parties for their own advertising and marketing purposes (not in furtherance of their business with Zori World) without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to valid subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices having competent jurisdiction, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Company may disclose your Personal Information to such extent, as the Company may deem necessary for you to enter into commercial transactions

Can I have the personal information given by me to Zori World deleted?

If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.

Security and Storage of collected data

All the collected information will be governed by the laws of the State where such information is being stored. The data can also be transferred to another storage system at the discretion of Zori World, without prior notice to the user. The usage of this website and submission of any information constitutes as your acceptance of this Privacy Policy and the Terms and Conditions of this website.

Please note that the transmission of information over the internet is never completely secure. We have employed reasonable security measures to prevent unauthorized access of the data collected by us. However, though we strive to protect your personal data to the best of our capacity, we cannot fully guarantee its security while being transmitted to our site; therefore, any transmission would be at your own risk.

Phishing

Phishing and identity theft are of great concern to Zori World. To help protect you from identity theft and its consequences, we want to clearly state that we do not and will not, at any time, request your credit/debit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. If such an incident happens, do not give out your information and kindly report the communication you received to us at support@zoriworld.com

Contact Us

If you have any questions about this Privacy Policy or your dealings with the Website, you can contact us at support@zoriworld.com